Booking Terms & Conditions
Date: September 15 2026
BOOKING TERMS & CONDITIONS FOR CHÂTEAU DES CHAMEAUX
1. Booking and Confirmation
Your booking is confirmed and binding as soon as a valid credit card has been provided. Charges will be applied in accordance with the type of booking and the cancellation terms set out below, unless payment is made on site. Upon confirmation of the reservation, the booking and cancellation terms of Château des Chameaux are deemed to have been accepted.
2. Prices and Services
The prices quoted are per room per night for two people, inclusive of VAT but exclusive of visitor’s tax, unless otherwise stated.
3. Payment
Payment is usually made on site. For special rates, longer stays, events or certain periods, we reserve the right to request a deposit.
4. Check-in / Check-out
Unless otherwise stated, rooms are available from 3.00 pm on the day of arrival. On the day of departure, we ask that you vacate your room by 11.00 am.
5. Cancellation policy
• Cancellation is free of charge up to 15 days in advance.
• After that, the full price will be charged for any nights during which the room cannot be re-let.
• No-shows and early departures will be charged at the full price.
6. External Activities
We accept no liability for offers from external partners. The terms and conditions of the respective providers apply.
7. Pets
Pets are welcome at the Château des Chameaux. Out of consideration for guests with allergies, pets are not permitted in rooms 1, 6 and 7.
8. Vouchers, gift cards and other offers
From time to time, vouchers, gift cards, discounts and other offers (“Offers”) may be available for our products. Such Offers are valid only for the period specified in the Offer. Offers may not be transferred, modified, sold, exchanged, reproduced or distributed without our express written consent.
9. Liability
We accept no liability for valuables. Please make use of the storage facilities in your room or contact us.
10. Applicable law and place of jurisdiction
Swiss law applies. The place of jurisdiction is Couvet.
10. Final provisions
We reserve the right to adjust prices at any time.
Any amendments to these ‘Booking Terms and Conditions’ must be made in writing.
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To get in touch with us, please send an email to:
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